| Q:I want to apply for an acount ID. When I filled my information and clicked the "submit" button, the website was linked to 'Sever Error' page.
|
| A:Please check your Name filled in the table. Use short name as far as possible and do not use too much symbols such as ".","’", "‘", "“",
" ”" and blank. |
|
| Q: I want to update my profile. When I clicked the "Update" button, the website was linked to 'Sever Error' page.
|
| A:Please check your Display Name. Use short name as far as possible and do not use too much symbols such as ".","’", "‘", "“",
" ”" and blank. |
|
| Q:Where can I get back my password? |
| A:You can click
HERE to get back your password. |
|
| Q:When I submitted my paper, the system gave
me information: Don't use non-english for your submission! Field:'Comments'.
But I did not found other fonts in field : "Comments". |
| A:Please check again. Are there "’", "‘", "“",
" ”"? |
|
| Q:How can I know which papers are submitted? |
| A:Please access
HERE. Please confirm your submission is
successed or not if there are any ERROR messages. |
|
| Q:How can I delete my submission? |
| A:We are very sorry. The authors can not
delete any submissions. Please contact to us and we can do it for you if you
want to withdraw your paper. |
|
| Q:I am sure the Account ID and the password are right,
but I can not login. Why? |
| A:Please delete your cookies, and try to login
again. |
|
| Q:I have gotten Account ID from ICMA 2023, but
I have not received any mails from ICMA 2023. |
A:If you know your Account ID and your
password, please log into
ICMA 2023, then enter your Account ID control
panel. You can select the first item "Update
your Profile" to confirm your Email Address.
If you can not receive any mails and lost your Account ID, please try to get
them from HERE.If
you can not receive the confirm mail, please get another Account ID with another
Email Address. |
|
| Q:I found some mistakes in my submission, how
can I do it? |
| A:If you want to revise your paper, we do not
need to delete your Paper Submission. You can revised your mistake and
Re-upload it, the submitted one will be covered by the new one. |
|
| Q:I can't open links in PDF materials, how
can I do it? |
| A:You can get help from
https://helpx.adobe.com/acrobat/using/allow-or-block-links-internet.html |
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